6. General Terms;
a. “Merchant Outlets” means any supplier/service provider registered with Ooredoo Maldives as an m-Faisaa Mobile Money Merchant.
b. 1 (one) Lucky Winner shall be selected for each Promotional Period, and a Lucky Winner of a previous Promotional Period shall not be eligible for the Lucky Draw of a future Promotional Period.
c. The Lucky Winners of the Promotion shall be notified by a phone call made by 929. The Customer will be informed of the location for collection of the Promotional Benefit(s) where such may be applicable.
d. Where applicable, the winner collecting the Promotional Benefit(s) should bring their valid original National Identity card (a copy of such will not suffice) at the time of the collection of the Promotional Benefit(s). Where the winner wishes to send another person on the winner’s behalf to collect the Promotional Benefit(s), that person shall carry with them, the valid original National Identity card of the winner, an original of a letter from the winner authorizing the representative of the winner to collect the Promotional Benefit(s) on behalf of the winner and the valid original National ID card of the representative of the winner.
e. The announcement for Lucky Winners of the Promotion will be made at the sole and entire discretion of Ooredoo.
f. In order to communicate of a Win to a Customer, Ooredoo is only required to call the phone number or the number associated with the m-Faisaa Wallet of the Customer by means of which the Customer was included as a participant in a Promotion. Ooredoo will attempt to call the number on three different occasions. Where the Customer is not deemed reachable or unresponsible at the sole discretion and opinion of Ooredoo, Ooredoo may decide to disregard the win entirely or award the win to another participant of the Promotion as may be decided by Ooredoo in its sole and entire discretion.
g. Where the Promotional Benefit(s) are chosen by a Lucky Draw, the Lucky Draw may be held directly by Ooredoo or any other party as may be decided by Ooredoo in its sole and entire discretion.
h. The winners will not be allowed to claim for money in substitution of any Promotional Benefit(s).
i. Where the winners are required to collect their Promotional Benefit(s), the Winners should do so within fourteen calendars from the date on which the winner is informed of his win by Ooredoo. Where the winner fails to collect the Promotional Benefit(s) within this time frame for any reason, the winner will lose all and any claim to the Promotional Benefit(s) as may be stated herein.
j. Ooredoo has the right, in its sole and entire discretion to change the Promotional Benefit(s) as it deems fit or cancel the Promotional Benefit(s) offered entirely without any liability to its Customers.
k. The Terms and Conditions of the Promotional Offers as specified herein shall override any other communication received to the Customer in relation to this Promotion, whether or not such is communicated to the Customer by Ooredoo.
l. By participating, each participant acknowledges that Ooredoo may at any time by its sole and entire discretion chose to suspend, revoke or terminate the Promotion without any liability whatsoever to the Participants.
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