Customer Contact Centre Statement

As the Nation’s leading Telecommunications Service Provider, Ooredoo Maldives caters tailored services to customers across Maldives including small to medium businesses, large corporates and state institutions, providing a wide range of innovative voice, data, broadband, content, enterprise and e-commerce services.

Ooredoo Customer Contact Centre provides uninterrupted support with best practices, optimized operational process, service delivery infrastructure and superior customer relationship.

We are committed to satisfy applicable requirements, customer relationship requirements, and continual improvements of the Customer Contact Center Management System, ensuring service fulfilment through customer-focused leadership and customer satisfaction to enhance the overall customer experience.